Last Updated: December 8, 2025
Subscription Billing
All subscriptions are recurring and billed automatically at the beginning of each cycle. Users are responsible for ensuring that payment information is accurate and up to date. Incogni-Talk is not liable for failed payments, financial institution errors, or delays from third-party processors.
Refund Eligibility
Refunds are strictly limited. Consideration is given only for verified permanent technical issues preventing access to premium features, accidental duplicate purchases, or confirmed billing errors. Requests must be submitted within seven days of purchase with proof of payment. All other requests, including dissatisfaction, partial use, mid-cycle cancellations, or account suspensions, are denied.
Canceling a Subscription
Cancellation prevents future billing but does not entitle the user to partial or prorated refunds. Access to premium features continues until the end of the paid period. Incogni-Talk has no obligation to provide compensation or credit for unused services.
Requesting a Refund
Refund requests must be emailed to admin@incogni-talk.com with account email, transaction ID, proof of payment, and a detailed explanation. Requests may be denied at our sole discretion.
Processing Time
Approved refunds are processed within 5–15 business days, subject to the payment processor. Incogni-Talk is not responsible for delays caused by financial institutions or third-party processors.
Limitation of Liability for Paid Services
Incogni-Talk is not responsible for interruptions, delays, technical failures, or data loss affecting paid features. Our total liability for subscription services is strictly limited to the amount paid in the current billing cycle.